What is CX-Metrics?

Smart video analytics for retail businesses of all sizes

CX-Metrics is a multi-functional solution for Retail. Thanks to the use of Artificial Intelligence algorithms and existing camera infrastructure (CCTV) we are able to identify descriptive characteristics and behavior of your Customers. CX-Metrics allows you to improve the quality of service, to reduce the cost of missed marketing decisions. Ultimately CX-Metrics helps you to better match of the offers to your customers' expectations.

CX-Metrics Features

Demographic <strong>statistics</strong>

Demographic statistics

Do you know how many women visits your store? How about men? Do you track how actually buys your products? Use your CCTV  to learn more about your customers and convert it to a meaningful marketing insights. CX Metrics analyzes people flow to recognize and segment your clients by age, gender, time of visit.

Emotions analysis

Discover your clients’ reactions! CX-Metrics recognizes up to 7 facial emotions, aggregated to 3 basic ones: positive, neutral and negative, gives you a glimpse impression on your customers’ real feelings.

Emotions <strong>analysis</strong>
Full <strong>customer profile</strong>

Full customer profile

How many blond or bearded customers visit your store? What is your buye persona? CX Metrics recognizes up to 40 attributes such as body shape, hairstyle, make-up, if somebody wears glasses, moustache or is having a beard.

Reports and data exporting

The reports generated within CX Metrics are presented in a an affordable form of interactive multidimensional tables and charts. Quickly generate PDF report within one click and send it to the managers.

Reports and <strong>data exporting</strong>

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